Register your product
If you wish to register your product recently purchased from Databac, please click on the link below:
Maintenance and support
Databac’s team of technicians provide on- and off-site support to ensure continued performance of our customers’ automated systems. In addition to tailored support packages, the following programmes are available:
- Telephone support
We will talk you through getting your system up and running again.
- Telephone / fax / email support
A variety of contact methods to put you in touch with us, wherever you are.
- Web-based support
Our online support service.
- 9-to-5 service
Support during standard office hours.
- On-site support
We will come to you to service and repair your ID systems equipment.
We will repair your ID systems equipment and deliver it back to your office.
- Hot-swap service
We can supply you with a replacement while your equipment is being repaired.
- Special hours
Up to 24×7 support by special arrangement.
Technical support is carried out in accordance with procedures relating to our ISO9002 quality system.